Documentation
Pinnora Help Center
Product guides for teams using Pinnora end to end—workspace setup, collaboration, credits, AI model reference rates, and every intelligence tool in the matrix. Pages are written to read like modern developer docs: a stable sidebar, deep links per topic, and an on-page outline when you need to skim.
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Account
Workspace
Organizations
Your team space, credits, sidebar navigation, switching organizations, and URLs.
Team & invitations
Roles, inviting people, project scope, seats, and managing members.
Projects
Campaign workspaces inside an organization and how to create them.
Project access requests
How scoped members and viewers request access to additional projects.
Notification preferences
Workspace defaults vs your personal delivery overrides for billing, invites, and module notifications.
Security & SSO
Workspace security policy, SAML/SCIM expectations, and who can configure identity controls.
Plans & usage
Credits & billing
Credit balance, top-ups, plan limits, and where to manage subscription and payment.
AI model credit rates
Credit rates for text, image, and video models—per million tokens, per asset, or per second—with tabs by modality.
Billing permissions
Role-based billing access: owner actions, admin read-only access, and viewer/editor visibility boundaries.