Organizations

An organization is the contractual and collaboration boundary inside Pinnora. Credits, invoices, invitations, and most audits roll up here, while projects underneath isolate individual campaigns or brands—think of an organization as “the tenant” your agency or brand team pays for.

Org sidebar structure

What an organization owns

• Subscription status and pooled credit balances
• Projects housing intelligence tools
• Members, roles, invitations, and optional project scopes
• Policies governing who may spend credits, approve invites, or access billing surfaces

Individuals may belong to many organizations with one login. Switch contexts whenever you jump between clients or business units so you do not change the wrong workspace.

Create or join

Create an organization launches the creation flow exposed from onboarding shortcuts and sidebar actions. Paid plans sometimes cap how many organizations a single login may own, but belonging to unlimited partner orgs stays normal for contractors.

Accepted invitations bypass manual creation—you land directly inside the inviting org after authentication.

Role required: Creating a new org requires a user account with available org-ownership capacity on the active plan.

URLs and bookmarks

Organizations publish stable URLs shaped like /org/your-organization-slug. Slugs originate during creation and rarely change; bookmark the pattern so teammates deep-link faster than hunting through dropdowns.

Sidebar map

Typical anchors include:

Switch organizations through the sidebar selector or /org/switch whenever you operate multiple contracts.

Credits and billing snapshot

Balances accrue per organization. Credits & billing explains debit mechanics; AI model credit rates documents modality pricing when finance teams audit heavy runs.

Next steps

• Team & invitations — invites, scopes, seats
• Projects — structuring campaign workspaces
• Security & SSO — workspace security and identity controls